Arrival Information

--All pets should arrive on a leash or in a carrier. By everyone doing this we eliminate any unnecessary quarrels between pets.

--Your animal will be examined upon arrival at our facility, and if fleas are found, a Capstar or frontline will be given at the owners expense. This is to keep our establishment free of fleas and also protect all of the animals staying with us.

--Personal items may be brought with your pet for his/her stay. However, it is requested that you not bring anything expensive or of sentimental value, as sometimes pets damage the items. We are not responsible for loss or damage of any items. Please label all of your pet's bedding with the pet's name and last name. In the case where it may get dirty, this makes it easier to keep your pets items identified when being washed. Please do not bring any bed larger than 3' x 3' unless your pet will be staying in one of our luxury suites and there is ample room.

--If your pet is on any type of medication or vitamin supplements, please supply an adequate amount and we will be happy to administer whatever is necessary.  Oral medications that can be given with your pets meal are given at no extra charge.  However, if your pet needs to be "pilled", needs ear medication, eye medication or topical medication, there will be a nominal fee of $2.00 per administration. Please clearly label the container with your last name, pet's name and dosage instructions.

--At our boarding facility, your pet is like one of our own. Should a problem arise in your absence, we will perform any necessary treatments to ensure your pet's good health. We ask that you leave an "emergency number" where you will be staying, or that of a relative or friend who would either be able to contact you directly or make a decision in your absence.  We have a veterinarian available for emergencies only.  The Northway Emergency Clinic will be used for emergencies outside of normal business hours.  PLEASE NOTE THAT YOU WILL BE RESPONSIBLE FOR ANY EXPENSES OF EXTRA VETERINARY CARE.