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Meet Our Staff

All of our staff are Pet CPR & First Aid Certified.

twyla

Twyla

Manager, Groomer (on sabbatical), Receptionist, Pet Attendant, PetTech Pet CPR and First Aid Certified Instructor

Employee since May 1993

Twyla was born and raised locally in Greenfield Center. She started volunteering at the Milton Veterinary Hospital in September 1992 as part of a biology project in High School. She was hired to work at the hospital in May 1993. After graduating in 1995 from Saratoga Springs High School, 9th in her class of 459, she attended Union College with the thought of entering veterinary school or medical school afterward. Twyla continued to work part time while earning her Bachelor of Science degree in Biology in 1999. Twyla decided to take a break from school and started working full time at Milton Manor and began to manage the facility. She loves her job so much she decided that this was what she wanted to do as her career. She learned to groom pets by shadowing a professional groomer and also taking an online course, grooming from 2005 into 2016. She earned her PetTech Pet CPR and First Aid Instructor Certification in May 2017. Twyla looks forward to going to work everyday and plans on staying at Milton Manor indefinitely.

cassi

Cassi

Assistant Manager, Receptionist, Pet Attendant, PetTech Pet CPR and First Aid Certified Instructor

Employee since December 2001

Cassi has lived in Ballston Spa since 2000. She started working part time at Milton Manor in December 2001 while in high school. She graduated from Ballston Spa High School a year ahead of her class in 2003. She continued to work part time while attending Siena College and graduated with a Bachelor of Science degree in Marketing and Management in 2007. After graduating from Siena, Cassi started full time as Assistant Manager. Cassi currently has four dogs, Thunder a Pug, Delta a Boston Terrier, Lightning an Australian Shepherd and Sam a mix breed. She actively competes in agility with three of her dogs and has many titles and championships. In January 2012, Cassi and her husband welcomed their son Nathaniel to the world and in December 2014 they welcomed their second son Lincoln. She earned her PetTech Pet CPR and First Aid Instructor Certification in May 2017. When she is not at work, she is spending time with her family or attending agility shows.

sierra

Sierra

Lead Receptionist & Pet Attendant, PetTech Pet CPR Certified

Employee since June 2005

Sierra has lived locally in Greenfield Center all of her life. She started working at Milton Manor as a junior at Saratoga Springs High School. After graduating with an advanced regents diploma in 2006, she went on to attend college at SUNY Oswego. There she joined the equestrian team and biology club, while still working part time over holidays and summer vacations. In 2010 she received her Bachelor of Science degree in Zoology, followed by certification for Pet CPR and First Aid in January 2013. Sierra currently works as a full time receptionist and kennel assistant and takes care of her dog Indy, a miniature dachshund mix. In her spare time she likes to attend auctions and has a passion for antiques.


Nikki

Nikki

Professional Pet Stylist, PetTech Pet CPR Certified

Employee since February 2015

Nikki has been an animal lover since a child. As an art major in school she found a way to merge her love for animals and art in grooming. Grooming family and friends furry loved ones as a teenager she knew she had found her calling. Specializing in hand scissor cuts and pet hand stripping with a focus on skin and coat issues, Nikki has been grooming as a Professional Pet Stylist now for 15 years and has experience in everything from managing successful salons to owning her own In House grooming business. Nikki has an affinity for Jack Russell Terriers and is owned by her own Jack Russell, Remington. She is proud to be a member of the Jack Russell Terrier Club of America and the International Society of Canine Cosmetologist. Nikki works with the Milton Manor to give back to their community by donating grooming services to pets in need at local shelters to help them find their forever homes. In 2012 Nikki and her partner Zax welcomed their new baby boy into the world, Zachary. When she is not making our furry loved ones look and feel their best or continuing her grooming education by attending seminars, Nikki enjoys spending time with her family hiking, gardening, creating art and playing with their dog Remington.

Bill

Bill

Professional Pet Stylist, PetTech Pet CPR Certified

Employee since April 2016

Bill recently moved from Florida to be closer to family. He's been working in the grooming industry for over 20 years doing everything from working in show and boarding kennels to working and owning a grooming salon. He was also a salon manager and academy instructor for Petsmart. Bill has competed in grooming competitions and for the last several years have owned and shown miniature poodles.


Marlea

Marlea

Part Time Pet Assistant, Dog Daycare Assistant, PetTech Pet CPR Certified

Employee since April 2015

Marlea graduated from Waldorf High School in 2016. She has an older brother and a younger sister along with an 10 year old wheaten terrier named Murphy. In her free time, she likes to play softball and train her dog. When she obtained her internship at Milton Manor in the spring of 2015, she enjoyed it so much that she decided to stay and was hired as a part time employee. She has been having a blast working with all of the animals that stay at the resort!!

Madison

Madison

Part Time Pet Assistant, PetTech Pet CPR Certified

Employee since May 2015

Madison has lived in Ballston Spa her whole life! She graduated from Saratoga Springs high school in 2014 and is now a senior at Wells College, located in the small town of Aurora, NY! She will be graduating with a bachelors of science in Biology in May 2018. Madison's main goal is to attend Cornell's Veterinary Medicine School to obtain her DVM to become a veterinarian. She enjoys playing Division 3 soccer for her college and spending time on Cayuga Lake at her lake house! She has an eight year old soft-coated wheaten terrier, named Rufus, who also loves Milton Manor!

Rachel

Rachel

Activities Coordinator, PetTech Pet CPR Certified

Employee since April 2016

Rachel is originally from outside Boston, MA but is living here in Saratoga Springs while attending Skidmore College! She is a psychology major and gender studies minor with an interest in mental health policies and awareness. She also is interested in canine psychology and hopes to be able to do research in this area before graduating. Rachel has a 5 year old Shih Tzu named Hachi and in her free time likes to read, paint, draw, and meet as many dogs as she can!


Domenica

Domenica

Daycare Assistant, PetTech Pet CPR Certified

Employee since June 2016

Domenica was born and raised in Cheektowaga, NY, a suburb of Buffalo. She graduated from Nardin Academy HS with a regents diploma, and went on to attend Buffalo State College and Erie Community College, where she earned her degree in Criminal Justice. Shortly after the birth of her son, she began working at the Buffalo/Niagara YMCA, and eventually, the Saratoga Regional YMCA when her husband's job relocated the family to the area in January 2011. Her love of animals soon took over, and she began working for the local animal shelter, where she continues to volunteer. Domenica now resides in Ballston Spa with her husband Dave, her daughter Alexa, her son Bryan, and her 4 fur babies, Chili (an orange tabby), Layla (her daughter's tabby/munchkin mix who goes to college with Alexa!), George ( a sheltie), and Lana (her foster pittie mix). Domenica is the current President of the New York National Guard Family Readiness Council, and she is also a volunteer for HOPE (Homes for Orphaned Animals Exists). In her spare time she enjoys going home to Buffalo to visit family and friends, spending as much time outdoors as possible when the weather permits it, and running half marathons.

Jessica

Jessica

Activities Coordinator

Employee since July 2016

Bio Coming Soon!!

Sabrina

Sabrina

Activities Coordinator & Pet Assistant

Employee since June 2017

Sabrina has lived in Ballston Spa for the majority of her life, graduating from Ballston Spa High School in 2015. Sabrina is currently a junior studying Animal Science at Cornell University, located in Ithaca, NY. She has one younger brother along with a 10 year old orange tabby cat named Kirby. In her free time, Sabrina loves to travel, read, sleep, and go Swing Dancing! She will be graduating Cornell with a Bachelor's in Animal Science in the spring of 2019. After graduation, Sabrina plans to apply to several Veterinary Schools, both inside the US and outside, to pursue her Doctorate of Veterinary Medicine and later specialize in exotic species.


Katelyn

Katelyn

Activities Coordinator

Employee since June 2017

Katelyn is a senior at Ballston Spa High School and has lived in Ballston Spa in her entire life. Katelyn has always loved pets of all kinds, including her dog Molly who is a Britney Spaniel and her grandmothers dog Sophie who is a Papillion. Katelyn plans to attend college after graduation next year at SUNY Adirondack in the Vet tech program. From there she wants to go on to Veterinary Medicine. Katelyn enjoys spending time with friends, family and younger brother. She loves to swim, listen to music, playing with her dogs and boat rides on the lake at her family's summer home in the Adirondacks.

Natasha

Natasha

Bellhop

Employee since June 2017

Natasha was raised in the U.K as a small child and has dual citizenship. She attends Saratoga Springs High School and will graduate in 2020. She hopes to attend George Washington University. She has a sassy cat named Sadie who is the queen of her household and she also has two dogs Goldie-duck tolan retriever and Gabby- a red bone hound. In her spare time she likes to paint and read the news. She loves both animals and people, and especially Milton Manor!

Amanda

Amanda

Activities Coordinator

Employee since August 2017

Amanda is currently a senior at Schuylerville High School and has lived in Saratoga Springs her entire life. She is planning on going to University of New Hampshire next year to study Zoology alongside her identical twin sister! Amanda has done dog agility for five years with her Sheltie Crickett and has also showed him multiple times. She also has a Corgi named Grasshopper, a French Bulldog named Luna, and a 17 year old cat named Tigger. During her free time, Amanda likes to go on walks with her dogs, foster animals, play varsity soccer, and watch movies!




Address

Milton Manor Pet Spa & Resort
612 Route 29
Middle Grove, NY 12850
Get Directions

Phone and Fax

(518) 587-6673
(518) 584-1212
(518) 691-4361

Boarding Hours

Open 7 Days a Week

8:00am - 12:00pm

3:00pm - 6:00pm

Closed for drop off and pick up on major holidays. CARING FOR PETS 365 DAYS A YEAR.

Daycare Hours

Monday - Friday

7:00am to 9:00am

4:00pm to 6:00pm

Saturday & Sunday

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CLOSED ON MAJOR HOLIDAYS

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