Deposit Information for Dog & Cat Boarding at Milton Manor

A deposit (pre-payment) is required year round for all reservations for dog and cat lodging..

Your pre-payment will be required at the time you make your reservation. If you make a request via the portal and the request is accepted, the payment is collected at that time.  Please note, if you cancel your request 5 minutes later, the cancellation policy still applies.  THERE ARE NO REFUNDS.

If your request is put on the waitlist, a deposit is not charged until a suite becomes available AND you accept that opening.  There is no fee to simply stay on the waitlist.

Pre-payment Required:

• 1 - 3 Days of Lodging = $100 pre-payment per reserved space
• 4 - 7 Days of Lodging = $150 pre-payment per reserved space
• 8 - 14 Days of Lodging = $200 pre-payment per reserved space
• 15 - 21 Days of Lodging = $300 pre-payment per reserved space
• 22+ Days of Lodging = $400 pre-payment per reserved space

Cancellation Policy:

During Peak Times of the Year: If you cancel your reservation prior to 14 days before your drop off date, your pre-payment will be left as a credit on your account to be used in the future for any service at any time. NO REFUNDS WILL BE GIVEN. Pre-payments will be forfeited if cancellation is less than 14 days prior to your scheduled drop off date.

During Non-Peak Times of the Year: If you cancel your reservation prior to 7 days before your drop off date, your pre-payment will be left as a credit on your account to be used in the future for any service at any time. NO REFUNDS WILL BE GIVEN. Pre-payments will be forfeited if cancellation is less than 7 days prior to your scheduled drop off date.

We can not make a reservation without receiving your deposit. NO EXCEPTIONS. Thank you for your understanding.

If you need to cancel your reservation due to your pet being overdue on vaccinations, the cancellation policy still applies. 

ALL CREDITS MUST BE USED WITHIN 2 YEARS.

All changes to the drop off date of your reservation must be made prior to 3 days of the first scheduled day of boarding. All changes to the pick up date of your reservation must be made at least 3 days prior to your currently scheduled pick up date. If your reservation is canceled or changes are made to your reservation within 3 days, you will still be responsible for the entire original time reserved.

Your reservation will be guaranteed upon receipt of the pre-payment.

By submitting your deposit via Gingr or over the phone, you confirm that you have read all of the terms and conditions stated above and agree to the conditions set forth by Milton manor Pet Resort & Spa.

School Season Discount

Discounted Rates Apply

When school is in session there is a $10 per day per pet discount to the base boarding charge for those staying in a Dog Luxury Suite, Studio Suite and Junior Suite. On the calendar below, the white days are school season, the yellow days are peak days, the blue days follow the special hours below.

Special Holiday Hours

(The front lobby is closed for drop offs and pick ups most hours on holidays- WE CARE FOR YOUR 4 LEGGED FAMILY MEMBER 365 DAYS A YEAR)

New Years Eve (Open 8 to 12 ONLY) Drop off & Pick Up

New Years Day (4:00pm - 4:30pm) PICK UP ONLY $10 Fee

Easter Sunday (4:00pm -4:30pm) PICK UP ONLY $10 Fee

Memorial Day (4:00pm - 4:30pm) PICK UP ONLY $10 Fee

July 4th (4:00pm - 4:30pm) PICK UP ONLY $10 Fee

Labor Day (4:00pm - 4:30pm) PICK UP ONLY $10 Fee

Thanksgiving Day (CLOSED)

Friday After Thanksgiving (4:00pm - 4:30pm) PICK UP ONLY $10 Fee

Christmas Eve (CLOSED)

Christmas Day (CLOSED)

Boarding Agreement

Please submit the appropriate Boarding Agreement in order for your pet to stay with us. Please submit electronically by logging into your Gingr portal account.

Doggie Cams

Doggie cams are offered as a complementary service to our suite clients. Milton Manor Pet Resort & Spa will not be held accountable for failures due to power outage, technical problems or software issues.

Tour Our Facility

Available 7 days a week at 10:15am

Appointment required.

**Please Note: Resort is closed to tours during holiday weeks and weekends, mid-winter & spring breaks, and other popular vacation times when the Resort is at capacity with boarding guests.